Frequently asked questions

Add products to your cart and check out. Online payment via FPX, cards and e-wallets (GrabPay, Touch 'n Go) is being finalised — until then our team will confirm your order and arrange payment directly.

All prices are shown in Malaysian Ringgit (RM). Taxes, where applicable, are calculated at checkout.

Yes. A VIP membership unlocks discounts on every order, priority support and monthly 1:1 coaching. Verified healthcare and research professionals can apply free to the Professional Portal.

Orders are delivered using Grab and Lalamove within Malaysia, in plain, discreet packaging with tracking provided at dispatch.

Expect one-day delivery within Kuala Lumpur and two to three days for destinations beyond the Klang Valley.

Yes. All orders ship in plain, unbranded packaging with no indication of the contents on the exterior.

Every batch is independently assayed by HPLC-MS for identity and purity. The certificate of analysis is linked on each product page.

Our compounds consistently test above 99% purity. Exact figures for your lot are listed on its certificate of analysis.

Keep lyophilised vials refrigerated and away from light; freeze at -20°C for long-term storage. Refrigerate reconstituted solution and use it within the validated window.

No. All Doctides products are intended strictly for laboratory and research use only. They are not medicines and are not for human or animal consumption.

No. We provide factual product and lab data only. Nothing on this site is medical advice. Our peptide calculator is a tool for research arithmetic, not a dosing recommendation.